How we look after your personal data. Last updated 19 October 2026.
West Cork Craft Kits is the controller of the personal data described in this policy, which means we decide how and why it is used.
West Cork Craft Kits
3 Kealagowlane, Adrigole, Bantry, Co Cork, P75 EC83
Email: hello@westcorkcraftkits.ie
Phone: 083 017 4291
Company registration no.: 785534
If you have any question about this policy or how we use your data, please contact us at the email address above.
When you place an order: your first and last name, email address, delivery address (including town and Eircode), the items you ordered, and, if you choose to send your order as a gift, the gift note you write.
When you cancel an order using our online form: your name, email address, order number and any notes you add.
When you email or phone us: your contact details and whatever you tell us about your query or complaint.
Payments are handled by our payment provider (see section 5). We never see or store your full card number, expiry date or security code.
| What we do | Our legal basis |
|---|---|
| Take, make and deliver your order, and email you about it | Performing our contract with you |
| Handle cancellations, returns, refunds and complaints | Performing our contract with you, and meeting our legal obligations to consumers |
| Keep accounting and tax records | Legal obligation |
| Prevent fraud and keep the website secure | Our legitimate interests in protecting our business and customers |
We do not use your data for automated decision-making, and we do not sell it. We do not currently send marketing emails. If we ever do, we will ask for your consent first and you will be able to opt out at any time.
We do not use advertising or analytics cookies, and we do not track you across other websites.
Your shopping cart is saved in your own browser (using local storage) so it is still there when you come back. Once you place an order, a short summary is kept in your browser for the confirmation page and is removed when you close it. This information stays on your device. It is strictly necessary for the shop to work, so it does not need consent.
Our website loads fonts from Google Fonts. When a page loads, your browser connects to Google's servers to fetch them, which means Google receives your IP address.
We only share what is needed, with:
If any of these providers process your data outside the European Economic Area, we make sure appropriate safeguards are in place, such as the EU Standard Contractual Clauses.
We keep order records, including your name and address, for at least six years, because Irish tax and accounting law requires it. Cancellation requests and complaint emails are kept for as long as needed to deal with them, and afterwards for the same period in case of any later dispute. After that we delete or anonymise the data.
Under data protection law (the GDPR) you have the right to:
To use any of these rights, email hello@westcorkcraftkits.ie. We will reply within one month. Some data, such as order records we must keep for tax purposes, cannot be deleted until the legal retention period ends.
If you are unhappy with how we have handled your data, please contact us first so we can put it right. You also have the right to complain to the Data Protection Commission in Ireland: www.dataprotection.ie.
If we change how we use your data, we will update this page and the date at the top.